Next Parliamentary and Health Service Ombudsman confirmed
Paula Sussex has become the Parliamentary and Health Service Ombudsman (PHSO), with effect from today (26 June 2025).
- Details
Sussex moves from her role as the Chief Executive of digital identity services provider, OneID.
She has previously held high-profile roles as Chief Executive at the Student Loans Company and the Charity Commission.
In accordance with Section 1 of the Parliamentary Commissioner Act 1967 and Section 1 of the Health Service Commissioners Act 1993, the appointment will be for a fixed term of five years, with the possibility of a two-year extension.
The PHSO makes final decisions on complaints that have not been resolved by the NHS in England and UK government departments and other UK public organisations.
Assistant Director - Legal & Governance
£72,686 - £81,742 per annum
Director of Legal and Governance (Monitoring Officer)
£88,185 per annum
Senior Lawyer - Advocate
£46,731 - £49,764 per annum
Events


16-07-2025 2:00 pm
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16-07-2025 4:00 pm
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17-07-2025
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18-07-2025 9:30 am
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10-09-2025 11:00 am
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23-09-2025
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14-10-2025
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22-10-2025 4:00 pm
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05-11-2025 4:00 pm
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09-12-2025
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17-02-2026
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